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Emergency Dispatcher

Wednesday, March 28, 2012

Alpharetta, Milton Residents Can Help 911 Dispatchers

The cities has signed up with Smart911, a service that lets residents set up a record of important medical and household information emergency personnel need when answering 911 calls.

Information is the most important commodity when police, fire or paramedics are dispatched to your home, and in the panic of the moment it's tough to remember everything. Alpharetta has signed up with Smart911, a service that allows individuals to create a record of all the important personal and household information they want to share with emergency personnel when a 911 call is made. When a person calls on a registered phone number, the information automatically pops up for dispatchers to use. Milton, which has its police and fire personnel dispatched by Alpharetta's 911 center, also is participating in Smart911, according to Jason Wright, communications manager for Milton George Gordon, spokesman for the Alpharetta Department of Public …

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