UPDATED Aug. 24, 2012

A Milton bank employee has been charged after an Alpharetta doctor told police he suspected identity theft on Aug. 14.

The employee, through her attorney, has refuted any charges.

"Mrs. Neeta Renner is a financial services consultant who has been employed in good standing with PNC Bank and its predecessor, RBC, since 2006. She adamantly denies any allegation that she has committed any crime in connection with her duties," said attorney Peter Odom in a release dated Aug. 24.

Her accuser told Alpharetta police that he received a letter from the PNC bank branch in Milton, advising him of confirmation of a change to his home address. He said he never authorized any address change to his account. He said a branch employee had convinced him to switch to a product called a "virtual wallet," but he never approved an address change.

According to the police incident report, "A Google search revealed this address was associated with numerous fraudulent activities."

The Alpharetta doctor told police that he contacted the bank employee, whom he said told him she would look into it and not to worry or close his accounts. She couldn't provide him with the source of the address change, and said she had no idea who had changed it. Police took the bank letter and copies of email sent between the victim and the bank employee into evidence.

When the officer went to the Windward bank branch, he heard a different story. Bank employees stated the address change came from the suspect's computer, who noted the customer walked in and made the change.

The officer again confirmed with the victim that he hadn't requested the change before going to the Milton bank branch. Once the officer arrived, other bank employees told him the suspect grabbed the regional and branch managers, going into an office to talk. The regional manager told the officer they needed to talk to their corporate loss prevention and to get the OK to let the officer talk to the suspect. The Alpharetta officer told them what he knew in front of the suspect, and said he'd wait for them to make their call.

Fifteen minutes later, the branch manager came out of the office and said the loss prevention staff said any conversations can be sent through them to the suspect, and that he was not to speak to her directly. After thanking the manager, the officer walked into the office to arrest the suspect.

"The regional and branch managers tried to stop me at first, not understanding that bank policy only applied to bank personnel and did not supersede state law," the officer stated in his report.

"The allegations by the Alpharetta police, evidently based on a conversation with a local doctor and a Google search of an address, are mere accusations, unsupported by any substantial evidence. Ms. Renner maintains her absolute innocence of these charges," Odom said in his release. "Any claim that she attempted to steal the identity of any person is false. Ms. Renner looks forward to addressing these accusations directly in a court of law."

Neeta A. Renner, 32, was arrested on Aug. 14 and charged with attempting conspiracy and computer trespass. She was released from Fulton County Jail on Aug. 16 on $27,000 bond.

Odom continued, "Ms. Renner prays that for the sake of her husband, her young child, her family, her friends, and her many colleagues for whom she cares deeply, that all who have been exposed to these media stories withhold any judgment until such time as the truth, the whole truth, and nothing but the truth come out in court."

For questions about this blotter, email Bob Pepalis.